Quick Start
Get up and running in minutes. Set up your workspace, write your first article, and share it with your team.
Articles
Learn how articles work, how they’re structured, and how to manage them throughout their lifecycle.
Create Content
Use the rich text editor or Markdown to write clear, well-formatted articles your team will actually read.
Integrations
Connect your Knowledge Base to Slack, your help desk, and other tools your team already uses every day.
What You Can Do
The Knowledge Base is built around four core capabilities that help your team stay informed and aligned — from the moment content is written to the moment it’s found.Search Instantly
Full-text search surfaces the right article in seconds, no matter how large your knowledge base grows.
Organize Content
Group articles into hierarchical categories and collections so information is always easy to browse and navigate.
Collaborate as a Team
Invite teammates, assign roles, and manage permissions so the right people can read, write, and publish content.
Publish with Confidence
Choose between public and private modes, apply custom branding, and publish to your own domain when you’re ready.
Get Up and Running
Follow these three steps to go from a blank workspace to a knowledge base your team can actually use.1
Create Your Account
Sign up at the dashboard and verify your email address. Once confirmed, you’ll land in your new workspace ready to start building.
2
Write Your First Article
Click New Article in the sidebar, give it a title, and start writing using the rich text editor or Markdown. Save your draft at any time.
3
Share with Your Team
Publish your article and set its visibility to public or private. Invite your teammates to the workspace so they can read, contribute, and collaborate.